Privacy Policy

1. Introduction

Welcome to Microcopy Fixer ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, web application, and Chrome extension (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

When you create an account or use our Service, we collect:

• Account Information: Email address, name (optional), and unique user identifier
• Authentication Data: Login credentials managed through Clerk (our authentication provider)
• Billing Information: Payment details, billing address, and transaction history processed through Stripe (our payment processor)

2.2 User Content

We collect and store content you create using our Service:

• Projects and Screens: Project names, screen names, and organizational structures you create
• Copy Blocks: Original text, edited text, and revision history of microcopy you submit for improvement
• Context Information: Usage context and metadata you provide to improve AI-generated suggestions
• AI-Generated Content: Rewrites and optimizations generated by our AI service based on your input

2.3 Usage Data

We automatically collect information about how you interact with our Service:

• Credit Usage: Number of AI rewrites performed, credits consumed, and usage patterns
• Subscription Data: Plan type (Free, Basic, Pro), subscription period, and billing cycle information
• Service Interactions: Features used, timestamps of actions, and error logs

2.4 Chrome Extension Data

When you use our Chrome extension, we collect:

• Selected Text: Text you select and capture from websites for analysis
• Page Context: URLs of pages where you capture text, page titles, DOM element information (tag names, IDs, classes, ARIA labels)
• Contextual Information: Nearby headings, parent sections, and surrounding text to provide context for AI improvements
• Authentication Tokens: JWT tokens for secure communication between the extension and our servers

Important: The extension only accesses data when you actively select and capture text. We do not continuously monitor or collect data from websites you visit.

2.5 Analytics and Cookies

We use cookies and similar tracking technologies:

• Google Analytics: We use Google Analytics to understand how users interact with our Service. Google Analytics collects information such as page views, session duration, device type, browser type, and geographic location. IP addresses are anonymized.
• Essential Cookies: Session cookies for authentication and security
• Functional Cookies: Local storage to remember your preferences and settings

You can disable cookies through your browser settings, but this may limit functionality of our Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide the Service: To operate, maintain, and deliver the core functionality of Microcopy Fixer, including AI-powered text improvements
• Account Management: To create and manage your account, authenticate your identity, and provide customer support
• Billing and Payments: To process payments, manage subscriptions, track credit usage, and send billing-related communications
• AI Processing: To send your text content to OpenAI's API for generating improved microcopy suggestions
• Service Improvement: To analyze usage patterns, identify bugs, improve features, and develop new functionality
• Communication: To send transactional emails (password resets, receipts, account notifications) and, with your consent, marketing communications
• Security: To detect, prevent, and address fraud, abuse, security issues, and technical problems
• Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights

4. Third-Party Services

We use trusted third-party service providers to operate our Service. These providers have access to your information only to perform specific tasks on our behalf:

5. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit using TLS/SSL and at rest in our database
• Access Controls: Strict access controls limit who can view or modify your data
• Secure Authentication: Password-based authentication with secure session management
• Regular Backups: Automated backups to prevent data loss
• Monitoring: Continuous monitoring for security threats and vulnerabilities

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy:

• Account Data: Retained while your account is active and for a reasonable period after deletion to comply with legal obligations
• User Content: Projects, screens, and copy blocks are retained until you delete them or close your account
• Billing Records: Retained for 7 years to comply with financial regulations
• Usage Logs: Retained for 90 days for troubleshooting and analytics purposes

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Data Portability: Request your data in a machine-readable format
• Objection: Object to certain processing of your information
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at support@microcopyfixer.com. You can also delete projects, screens, and copy blocks directly from your dashboard.

8. Chrome Extension Privacy

Our Chrome extension is designed with privacy in mind:

• User-Initiated Only: The extension only collects data when you actively select and capture text. It does not passively monitor your browsing
• Limited Permissions: The extension only requests permissions necessary for its functionality (activeTab, storage, identity)
• Secure Communication: All data transmitted between the extension and our servers is encrypted using HTTPS
• Local Storage: Temporary data is stored locally in your browser and cleared when you log out
• No Third-Party Sharing: Text captured via the extension is not shared with third parties except OpenAI for AI processing

You can uninstall the extension at any time through Chrome's extension management interface. This will remove all locally stored data.

9. Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@microcopyfixer.com, and we will delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Our primary infrastructure is hosted in the United States. By using our Service, you consent to the transfer of your information to the United States and other countries where our service providers operate.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your rights

To exercise these rights, email us at support@microcopyfixer.com with "California Privacy Rights" in the subject line.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on consent, contract performance, legal obligations, and legitimate interests
• Data Protection Officer: You may contact our data protection representative at privacy@microcopyfixer.com
• Supervisory Authority: You have the right to lodge a complaint with your local data protection authority

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. Continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: